Return Policy

At Alpha Edge, we are committed to ensuring your satisfaction with every purchase. Our goal is to provide a seamless shopping experience, and we understand that circumstances may arise where you need to return a product. Please read our return policy carefully to ensure a smooth process.

Return Period: We offer a 14-day return policy from the date of delivery. Within this period, you can return any item purchased on our website, provided it meets the conditions outlined below.

Conditions for Returns:

  1. Unworn and Unused:

    • All items must be in brand new, unworn, and unused condition.

  2. Original Packaging:

    • Return the item in its original packaging with all tags, labels, and accessories included.

  3. Proof of Purchase:

    • A valid proof of purchase, such as the order number or receipt, is required for all returns.

Initiating a Return:

  1. Contact Us:
    • To initiate a return, please contact our customer service team within 14 days of receiving your order. You can reach us via email.
  2. Provide Information:
    • Clearly state the reason for your return and provide relevant details about the product.

Return Process:

  1. Authorization:

    • Our customer service team will guide you through the return process and issue a Return Merchandise Authorization (RMA) if your return is eligible.

  2. Packaging:

    • Pack the item securely in its original packaging, ensuring all accessories are included.

  3. Shipping:

    • You are responsible for the return shipping costs. We recommend using a trackable and insured shipping method.

  4. Inspection and Refund:

    • Once we receive the returned item and inspect it for compliance with our return policy, we will process your refund within 10 days. Refunds will be issued to the original payment method.

Customer Satisfaction: At Alpha Edge, your satisfaction is our highest priority. If you encounter any issues or have concerns about your purchase, please contact our customer service team immediately. We are here to assist you and ensure your happiness with our products.

Thank you for choosing Alpha Edge. We appreciate your trust in our brand.

Note: This return policy is subject to change, and any updates will be reflected on our website.